ITSM Consulting AG advises a careful and systematic evaluation of the market for the common benefit arguments for cloud services is that they are quickly put. But just this advantage can lead to neglecting important aspects in the selection of the cloud provider. Some cloud services can be as easily ordered as a mobile app can be download. May nevertheless not carelessly done, but it should care be taken similarly as with traditional selections of outsourcing service providers”, emphasises Frank Zielke, Board member of ITSM Consulting AG. He has therefore collected some critical principles should be taken into account when evaluating market: 1 no great functional compromise: more than standard software characterized cloud-based solutions this out, they allow no basic functional adjustments. Therefore care must be taken when evaluating market on it, that the solutions not only currently but also perspectively best meet the functional requirements. Too much compromise can generate the risk of bad investments in cloud contracts.
2. Ensure the reputation of the provider: nature after cloud services are visible and tangible – little, why a particular importance to the trust in the provider and this confidence must be safeguarded. For this purpose, a close look at the providers in their technological strategies, references, partnerships, as well as on the opinion about it in media or Internet media is necessary. Also information about the economic stability and innovation are the key criteria for evaluating and selecting the cloud provider. 3.
Data safety do not neglect: the entire compliance conditions are connected closely with the trust aspect. It must consider to what extent the provider can assure consideration of for the company relevant privacy and compliance requirements. Here are aspects such as the backup, but also, where appropriate, the guarantee of the storage in the appropriate Countries to ensure. Also transparent procedures must be agreed upon, how to verify these assurances by the customer.