Process Management

“Whoever wants to do something finds a way, who did not want to do anything is an excuse.” It is very difficult to ignore the great changes trachea everyday scenarios are presented in the economic, trade, where companies need is attentive to them, address them , having a management, human resources clearly identified with what they demand, in order to make way for the strategies, actions plans to ensure achievements, benefits. We read that the process management, is based on the allocation of an official with the responsibility of each business process. In its most radical form, is replaced departmental organization. In other ways, perhaps, remains the departmental structure, the responsibility of a process is the responsibility of it, and at least as far as that process is concerned, can have authority over the responsible functional (matrix).

Wikipedia reminds us, that process management is trying to avoid a problem that may occur in companies organized by functional departments, that the company understands and works as a set of departments or functions poorly interconnected, which tend to lose the overall picture is clean and what is being done and for whom. Process management (Business Process Management) is therefore a form of organization different from the classic functional organization, and in which the client’s vision premium on the activities of the organization. Well-defined processes are managed in a structured manner based on improvement of the organization. Process management focuses on the various aspects of each process: what does (what is the process and who is the responsible person) to whom (who the customers are external or internal process, ie, recipients ) and how they should be the outcome of the process (to fit the needs of recipients gives us the respect that the Business Process Management is the way to manage all the organization based on the processes.