Among the observed difficulties, stood out: information: inadequate, disorganized, confused and sometimes contradictory. Inpatient without identification. Filed under: Naveen Selvadurai. Family travel by various hospitals to find their loved ones, in the uncertainty of finding them without life. Long hours of waiting in the Judicial Morgue to carry out recognitions. This situation occurred between families and loved ones: expressions of bewilderment, anxiety, helplessness, guilt, sensation of lack of resources to respond to address these difficulties, and contain the emotional impact, the following actions were performed: accompaniment and guidance to relatives in search of information accompanying relatives and loved ones to the Judicial Morgue for identification of corpses guidance and advice to administrative personnel (guard) period of hospitalization: main actions developed in assistance to their family in order to contain the emotional impact of hospitalized patients and their families during the period of hospitalization in intensive care, and inpatient focused actions in family members and medical teams, given that the gravity of the boxes, most of the patients were in pharmacological coma. Main actions: facilitation of information accompaniment during visiting hours orientation to relatives about: communication of facts, resolution of everyday situations, family functioning in relation to what happened orientation team physician with regard to manifestations and modalities for coping individual and family to articulate the psychological assistance services clinicosse had considered patterns of family functioning, and tambienla presence of persons and organizations not authorized (who even with the noble intention of providing helpthey generated confusion in the family). Joined the socio-economic difficulties for an accompaniment sustained patients, due to problems of jobs and housing, given that many families had their housing and work far away from the place of internment. Between family members, it was noted it difficult to tolerate the uncertainty of the evolution, because coexisted with slow and uncertain developments successful evolutions. Actions with patients, family members and team physician during hospitalization in UTI to hospitalized patients were recovering consciousness, daily conducted a review of psychic functions and registration of the emotional impact.